Head of Production Support

Frontier is an established, market leading independent developer and publisher of videogames for PC and consoles. Founded in 1994, we are based in the world-leading technology cluster and historic city of Cambridge, England. With a growing team of over 750 talented people, we are passionate about creating innovative genre-leading games and authentic worlds for our communities of players.  

We have achieved serial successes across a wide variety of titles including Elite DangerousPlanet CoasterJurassic World Evolution and Planet Zoo. We are continuing to grow our team to support our existing portfolio and an exciting and ambitious future roadmap, which includes the development of both own-IP titles and licensed-IP titles. Our IP-license partners include Universal (Jurassic World), Formula 1 and Games Workshop (Warhammer).We are also growing our team to continue the expansion of Frontier Foundry, our publishing label for games developed by carefully selected partner studios. 

We have a modern spacious studio located on the Cambridge Science Park in the heart of the Cambridge tech hub. For those who wish to relocate to the Cambridge area and work either entirely in the studio or flexibly between the studio and home, we can provide generous financial and practical support to facilitate your move. We are also able to offer remote working for those who would prefer to work almost exclusively from home or who are unable to relocate. We can discuss your preferences with you during the recruitment process.   

As Head of Production Support, you will lead the provision of project planning tools and help define the related processes and pipelines used across the Frontier games portfolio as part of our game development framework.  You will work closely with both project and departmental leadership to ensure these pipelines meet the needs of our project teams, and are used effectively and consistently to fulfil the demands of our exciting and ambitious roadmap.

Reporting into the Director of Production, you will also help provide departmental leadership and support to a large and talented production team and utilise your thorough knowledge of videogame production to help our producers and developers work efficiently and deliver maximum value.  You will also contribute to the development of the wider production team, collaborating on overall departmental vision and strategy. 

Responsibilities - Delivery

  • Co-ordinate the best practice use of planning tools such as Hansoft, JIRA and Confluence across all projects
  • Create and implement learning opportunities for producers and developers to help ensure consistent understanding and usage of planning tools
  • Identify opportunities for new tools, automation and time saving initiatives within the production department and other functions
  • Help define, maintain and refine the game development framework and related processes

Leadership & Development

  • Direct line management and development of a small number of producers initially with the potential to grow over time
  • Help provide departmental leadership and support to the wider production department
  • Maintain strong relationships and communication with project and departmental leadership across the studio

Vision & Strategy

  • Help develop the vision and strategy for how we use our planning tools to plan projects
  • Communicate your ideas to stakeholders to build confidence and buy-in for future improvements 
  • Provide input into the studio roadmap and help ensure accurate staff forecasting and tracking across projects
  • Maintain oversight on project budgets and ensure consistent reporting and tracking 

About you:

  • A Senior/Lead Producer with experience of planning several PC or console games from conception to release
  • Passionate about creating, implementing and optimising processes to help project teams solve challenges
  • Expertise in maximising effectiveness of tools such as Hansoft, JIRA, Confluence and Excel in the development process
  • Familiar with a range of project management methodologies with experience and insight in when to apply them
  • Strong communication skills, able to influence and get buy-in from a range of audiences
  • Previous people management experience with a commitment to developing, building and motivating high performing teams
  • Resilient under pressure with the ability to remain calm and take important decisions
  • Excellent organisational skills with a systematic and methodical approach

What we can offer you

We offer the chance to work with talented and passionate people, developing and publishing sophisticated and enduring games in a creative and collaborative environment. We love what we do, and we work hard to provide outstanding experiences for our player communities. Frontier rewards this passion and determination by sharing in the company’s success and by supporting our teams to keep doing what they love.

Well-being is a big focus at Frontier and we are continually evolving how we can support our staff. We encourage a healthy work/life balance and host a range of well-being activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, pension, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity package, in-house subsidised catering, support with relocation, a Cycle to Work scheme and free bike servicing, and social events.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.


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Top Tips

  • Keep your CV clear and succinct, it's a great opportunity to show that you can present info clearly, which is a very useful skill as a Producer!

  • List your contribution to the projects you've worked on, and describe how you helped the team succeed.  This gives us a great insight into your experience.

  • Include a covering letter explaining why you're interested in becoming part of Frontier, and why you think you'd be a good fit – the personal touch is always appreciated.

Meet the team

Sam

Producer

Hi! I’m Sam, a Producer, and part of Frontier’s Production Team. My focus is to work closely with people across the team to co-ordinate and schedule areas of work required for the project, and help remove any obstacles that might arise during this time. I get to work with awesome people every day, facilitating communication project-wide, ensuring that everyone is able to focus without blockers, as well as tracking and prioritising issues as needed. Knowing the impact you have day-to-day, and the knowledge that you’re helping people to achieve their best is a really satisfying part of the role.

I first joined Frontier in 2017, as a Graduate Functionality QA Tester, and then as a Multi-project Destructive Tester, prior to joining the Production Team. Frontier continues to provide so many incredible experiences and insights that have been critical in my development, both personally and professionally, of which I am extremely grateful for.

Orcun

Game Producer

Hi, I'm Orcun, one of the Game Producers at Frontier. Game production is one of the most non-linear roles in the industry, with the singular abstract goal of delivering a good, successful game! While this includes scheduling, task housekeeping, and communicating plans and goals to the wider team, in truth this is only a very small part of production.

Each project differs, as do the teams who work on them, and a good producer needs to be able to identify ways to add value to both. This can be complex problem solving - like figuring out how to deliver the most valuable parts of a game’s design in a limited time, or coordinating intricate technology improvements between multiple departments.

But it can also be seemingly small efforts with a big impact, like making sure people have appropriate hardware, being an approachable listener for a colleague or providing individuals with the opportunity to practice the skills they value.

I joined Frontier in 2020, and I am having a great time working on Jurassic World Evolution 2. It’s nice to work with a production team that are both competent and empathetic. I know how this will read as I’m writing for Frontier, but this really is the happiest I’ve been since joining the games industry!