Community Manager
Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.Â
Purpose of the role
As part of our continued growth we have opportunities for Community Managers to join our Community Team (MCV's Best Community Team 2019)Â working on current and future unannounced games. These are fantastic opportunities to join a studio with a track record of delivering successful AAA titles and learn from other experts in the Community and Publishing teams as you develop your career with us.Â
This role would be offered on a hybrid working basis, which means youâll have the opportunity to spend time working both in the studio and at home. You will be required to spend at approximately 1 day a week of your time in the studio to facilitate collaboration and engagement. We can provide a comprehensive support package as part of any offer should you need to relocate.
Responsibilities
- Generate and host original content for our channels (Twitch/YouTube/events) to raise product visibility and awareness
- Planning and scheduling initiatives to drive engagement within the relevant communities
- Positively engage across all channels as a representative of Frontier
- Work closely with internal teams (PR, Marketing, Product Management, Customer Support, and Developers) to better support our gaming communities and communication strategies
- Organise and participate in events and groups to build communities and grow awareness
- Build relationships with players and industry professionals.
About you
- Essential:
- Ability to communicate confidently and effectively both verbally and in writing
- Comfortable and willing to participate in livestreaming
- Collaborative approach
- Pro-active and creative approach to projects and content
- Confident working in a fast-paced environment and able to react positively to change
- Ability to accurately report and monitor feedback
- Fluency in spoken and written English
- Willing and able to travel to industry events and conventions
- A passion for video games
- Experience in a similar CM role with emphasis on live streaming and written content creation
- Good understanding of social media channels.
- Experience in the gaming industry
- Knowledge of Formula 1
- Knowledge of strategy and simulation games
- Knowledge of streaming software (OBS) and hardware
- Second European language
- Knowledge of Frontier games.
WHAT WE CAN OFFER YOU
You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.Â
Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health. Â
We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.Â
We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative. Â