IT Infrastructure Engineer

Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.Ā 

Purpose of the role

We have a new opening for an IT Infrastructure Engineer to join ourĀ team. Reporting to the Infrastructure Manager, this role is responsible for maintaining and upgrading our software, hardware and network infrastructure. This is an exciting new role for someone looking for the next step in their career, who wants to work with cutting edge technology in the games industry.Ā 

Responsibilities

  • Responsible for the smooth running of internal systems for our business-support departments and game teams
  • Designing and implementing cost-effective and appropriate solutions for various project and operational needs
  • Monitoring and tuning of infrastructure to deliver performance and high reliability
  • Handling 3rd line issues escalated by in-house team members and seeing problems through from initial diagnosis to resolution
  • Apply and maintain OS and Software patches and upgrades on a regular basis
  • Prioritise and managing several open projects and issues at one time
  • Documenting process and procedures using internal CMS systems
  • Provide after-hours support for emergencies as well as occasional evening maintenance.

About you

  • Proven experience as an IT Infrastructure Engineer in a commercial capacity
  • Comprehensive understanding of computer systems, servers, software and networking
  • Resourceful and excellent analytical problem solving skills to diagnose and resolve problems quickly
  • Excellent attention to detail
  • There will be a requirement for lifting IT equipment such as servers, network devices and other associated hardware

Desirable skills & experience

  • Experience of Microsoft 365 services including Azure AD, Exchange, SharePoint, OneDrive, InTune and Teams
  • Experience and knowledge of maintaining a Windows Active Directory environment including DNS, DHCP, DFS, Group Policy
  • Good working knowledge of an ITIL aligned Service Desk tool
  • Good experience of Virtualisation on Windows Hyper-V or VMWare platforms
  • Network skills in routing, switching, VLANs, configuration and troubleshooting on a variety of different hardware
  • Experience of Dell server hardware, SANā€™s and associated storage systems
  • Experience of Linux servers and associated common services - Apache, NGINX, Docker

WHAT WE CAN OFFER YOU

You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.Ā 

Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.Ā Ā 

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.Ā 

We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.Ā Ā 


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