Maintenance Technician

Frontier is an established, market leading independent developer and publisher of videogames for PC and consoles. Founded in 1994, we are based in the world-leading technology cluster and historic city of Cambridge, England. With a growing team of over 750 talented people, we are passionate about creating innovative genre-leading games and authentic worlds for our communities of players.  

We have achieved serial successes across a wide variety of titles including Elite DangerousPlanet CoasterJurassic World Evolution and Planet Zoo. We are continuing to grow our team to support our existing portfolio and an exciting and ambitious future roadmap, which includes the development of both own-IP titles and licensed-IP titles. Our IP-license partners include Universal (Jurassic World), Formula 1 and Games Workshop (Warhammer).We are also growing our team to continue the expansion of Frontier Foundry, our publishing label for games developed by carefully selected partner studios. 

We have a modern spacious studio located on the Cambridge Science Park in the heart of the Cambridge tech hub. For those who wish to relocate to the Cambridge area and work either entirely in the studio or flexibly between the studio and home, we can provide generous financial and practical support to facilitate your move. We are also able to offer remote working for those who would prefer to work almost exclusively from home or who are unable to relocate. We can discuss your preferences with you during the recruitment process.   

Purpose of the role

We are looking for a Maintenance Technician to assist with the day-to-day maintenance within our busy games development studio. The successful candidate will be working closely with our current Maintenance Technicians to provide 1st response to building system faults, reactive and planned maintenance activities and general repairs.

Key responsibilities

  • Assist with planned maintenance across the site in an accurate, timely and safe manner, ensuring maintenance procedures and safe systems of work are followed
  • Monitoring of Building Management System to respond to faults and alarms
  • Ensuring that statutory maintenance and testing obligations are undertaken and records are kept up-to-date
  • Reporting faults during building defect period
  • Supervising hard and soft FM contractors ensuring that they are health and safety compliant and follow site rules
  • Responding to site requests via helpdesk system including but not limited to heating and ventilation and general site requests
  • Statutory testing on building systems including but not limited to fire alarm and emergency lighting systems and recording of testing
  • Performing daily housekeeping around the site ensuring that plant rooms are kept tidy
  • Requirement to occasionally work out of hours when maintenance tasks cannot be completed  during core hours
  • Portable Appliance Testing
  • General handyman tasks as and when required
  • Dealing with plumbing and drainage issues
  • Car park maintenance
  • Assisting with manual handling, moving furniture and other items as and when required whilst assisting with internal desk moves.

About you

  • Good written and verbal communication skills
  • Ability deal confidently with external contractors to ensure that Frontier Developments receives a good level of service and contracts are working safely
  • Willingness to work flexibly as part of a small team
  • Pro-active approach and can-do attitude
  • Practical and hands-on approach to problem solving.

Qualifications & Experience

  • Experience in a similar role providing maintenance services to a busy office building
  • Experience dealing with external suppliers and contractors
  • An understanding and appreciation of health and safety in relation to this role
  • Good IT skills
  • Desirable:
  • Knowledge of legionella prevention and control
  • Knowledge of HVAC systems would be advantageous.

What we can offer you

We offer the chance to work with talented and passionate people, developing and publishing sophisticated and enduring games in a creative and collaborative environment. We love what we do, and we work hard to provide outstanding experiences for our player communities. Frontier rewards this passion and determination by sharing in the company’s success and by supporting our teams to keep doing what they love.

Well-being is a big focus at Frontier and we are continually evolving how we can support our staff. We encourage a healthy work/life balance and host a range of well-being activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, pension, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity package, in-house subsidised catering, support with relocation, a Cycle to Work scheme and free bike servicing, and social events.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.


Please update your cookie consent options to enable marketing cookies in order to view this form.

Renew or change your cookie consent

Top Tips

  • We would love to hear about YOU! Make sure your CV is clear and concise, and tailored to the role you are applying to. We want to know about how you got to where you are now, your training and qualifications, your professional experience and your successes.

  • Our culture is what makes Frontier such a vibrant, inclusive and exciting place to work.  Make sure you provide us a cover letter telling us about you and what makes you a great candidate for the role. Provide us with links to professional websites such as LinkedIn. If you’re a gamer, then tell us your favourite games (they don’t have to be Frontier games!).

Meet the team

Tamara

Head of Localisation

Hi! I am the Head of Localisation at Frontier. I manage our ever-growing Localisation Team, and oversee the localisation of all the games we publish – whether they are developed internally or by our external partners. My team also helps to develop marketing assets, and practically everything to support our global releases!

I joined Frontier in 2015, and over the years I have worked on creating solid processes, implementing robust systems, and building an amazing team to enable us to deliver high-quality text translation and voice recording. I love how integrated localisation has become in our approach to game development, and that delivering a great game enjoyed by players all over the world is a value shared across the company. It is a pleasure to work in an environment where my work is recognised and appreciated, and there are always new challenges to tackle, because no two games are ever the same!

Amy

HR Advisor

I am an HR Advisor and I have been working at Frontier since 2018. Our HR team is made up of two streams, and we each support an area of the business. In our stream I work alongside an HR Assistant, and report into a HR Business Partner. Together we support some of the following teams; Programming, IT, Online, Customer Support, Publishing and Commercial – to name a few. My role is to predominately support these teams with any people-related queries, alongside working on a number of HR related projects.

This is the first games company I have worked for and I felt welcome from the very first day! The best thing about Frontier is the people; you can feel the passion everyone has for what they do. Every person’s contribution is valued no matter what department you work in. It truly is a great place to work!