Discipline: Customer Support
Employment Type: Permanent
Closing Date: 02 June 2020
Frontier are the studio behind Planet Zoo, Jurassic World Evolution, Elite Dangerous and Planet Coaster. We are Britain’s biggest independent publisher and developer of videogames, based among the world-leading technology cluster in the historic city of Cambridge, England.
We are looking for our next big customer service advocate to join our passionate Customer Support team. Whether a customer is having trouble in a seemingly infinite galaxy of 400 billion stars, or needs assistance designing the world’s most creative theme park, you will be empowered to provide outstanding, impactful and memorable support to our players! Our Customer Support members work closely with various Development, Publishing and QA teams on a daily basis to achieve this.
We are looking to broaden our level of support and further assist our players in Elite Dangerous and other titles.
The right candidate will need to be open to shift work.
Candidates will need to submit their CV and a Covering Letter expressing their interest in the role to be considered for the position.
At Frontier we believe your work should be rewarding in every way. We offer the chance to work on blockbuster franchises and world-leading IP in a studio environment considered one of the best places to work in the UK.
We also offer a range of flexible benefits to our 500+ team, including life assurance, private family healthcare, pension, flexitime working hours, in-house catering, support with relocation, a Cycle to Work scheme and free bike servicing, regular in-house wellbeing sessions, regular social events, and annual bonus and sharesave schemes for everyone to share in the studio’s success.
We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.